Apple Ends Its 28-Year Support Forum: The Strategy Behind It
Apple is permanently retiring its 28-year-old Support Community forum this month, signaling how AI assistants and modern social platforms have replaced legacy customer message boards. After nearly three decades of hosting millions of troubleshooting threads, Apple is officially retiring one of its longest-running web properties. Visitors arriving at the Apple Support Community on Tuesday, November 11, 2026, were met with a notice confirming...