Arvato is a dynamic global services company headquartered in Gütersloh, Germany, with a broad footprint spanning over 100 locations in 17 countries. Specializing in supply chain management, logistics, fulfillment, transport, and digital solutions, Arvato positions itself as a trusted partner for businesses seeking to optimize their operations, scale efficiently, and meet the demands of today’s fast-paced market. With a workforce of more than 18,000 employees worldwide, the company combines extensive operational reach with deep sector expertise, delivering tailored solutions for clients across multiple industries. Arvato’s corporate philosophy revolves around the belief that logistics is far more than simply moving goods from one point to another; it is about creating efficient, transparent, and customer-centric supply chains that add real value for businesses and end consumers alike.
End-to-End Supply Chain Solutions
Arvato’s approach to supply chain management is rooted in the principle of end-to-end integration. The company designs and implements holistic solutions that cover every stage of the supply chain, from warehousing and order fulfillment to transportation management and last-mile delivery. Through this integrated model, Arvato enables companies to streamline their processes, reduce operational complexity, and enhance their overall business performance. The organization’s logistics services are scalable, capable of supporting both B2B and B2C operations, and are designed to meet the unique requirements of each sector it serves. Leveraging advanced technology and digital platforms, Arvato provides clients with the tools needed to manage inventory, track shipments, and optimize delivery performance, creating a seamless experience for customers and businesses alike.
Industry Expertise
Arvato serves a diverse array of industries, with tailored solutions for sectors including industrial, healthcare, fashion and lifestyle, technology, and publishing. Within the industrial segment, the company provides specialized services such as spare parts management, factory supply chain support, and value-added services, complemented by rigorous adherence to international quality and IT standards such as ISO 9001, ISO 14001, TISAX, and FSC certification. In the healthcare, fashion, and technology sectors, Arvato combines logistics expertise with digital commerce solutions to support omnichannel distribution, rapid fulfillment, and efficient returns management. Across all sectors, Arvato emphasizes flexibility, scalability, and customer-centricity, ensuring that supply chain operations are not only efficient but also aligned with evolving market and consumer expectations.
Innovation and Technology
Innovation is a central pillar of Arvato’s operations. The company continuously invests in technology-driven solutions that improve efficiency, accuracy, and safety across its logistics networks. Notable examples of such innovation include the integration of robotics for automated inbound truck unloading, implementation of Microsoft 365 to enhance global collaboration, and the deployment of shuttle line systems in fulfillment centers to handle high-volume B2B and B2C operations efficiently. Strategic decisions, such as the establishment of a 550,000-square-foot warehouse near Chicago, demonstrate Arvato’s focus on optimizing delivery speed and improving customer satisfaction, allowing the company to reach over half of the U.S. population within two ground-service days. These initiatives highlight Arvato’s commitment to blending operational excellence with cutting-edge technology to deliver superior client outcomes.
Culture and Values
The company’s culture and values are integral to its identity. Arvato fosters a global team mindset, encouraging open-mindedness and collaboration among employees across its 17-country network. The company promotes a hands-on, action-oriented mentality reflected in its internal motto, “We’re On It,” emphasizing responsiveness, initiative, and problem-solving. Innovation is encouraged at every level, with employees empowered to contribute ideas and drive change, while mistakes are viewed as learning opportunities. Respect, inclusivity, and mutual support form the foundation of Arvato’s working environment, reflecting a commitment to creating a positive, engaging workplace for all staff.
Employee Development and Well-Being
Arvato also invests heavily in employee development and well-being. The company offers a range of benefits, including competitive compensation, pension contributions, life assurance, and employee discounts. Learning opportunities are robust, incorporating platforms such as LinkedIn Learning and Bertelsmann University, alongside global mobility programs that allow staff to gain international experience. Health and well-being initiatives include gym membership discounts, bike-to-work schemes, and ergonomically designed workspaces. Flexible work arrangements, including hybrid, remote, and part-time options, further demonstrate Arvato’s commitment to supporting work-life balance and adapting to the needs of its employees.
Strategic Vision
Strategically, Arvato aims to help clients grow, respond to market changes, and provide exceptional service experiences. The company prioritizes customer-centric solutions, sustainability, scalability, and data-driven insights in all operations. Its global network allows businesses to expand efficiently into new markets while ensuring operational excellence and compliance with local regulations. By integrating automation, robotics, and digital platforms with industry-specific supply chain expertise, Arvato delivers differentiated value that positions clients for long-term success. The company’s commitment to customer outcomes is evident in its approach: the design of its supply chains is guided by the needs of end consumers, emphasizing faster delivery, omnichannel integration, and seamless service.
Competitive Strengths
Arvato’s strengths lie in its combination of global reach, comprehensive service offerings, technological innovation, and unwavering focus on client results. Its ability to provide end-to-end supply chain solutions across multiple industries allows businesses to consolidate operations, reduce complexity, and increase efficiency. By aligning technology investments with client needs, Arvato ensures that its solutions remain future-ready, capable of addressing the rapidly evolving demands of e-commerce, omnichannel fulfillment, and digital commerce. The company’s readiness to act, reflected in its internal ethos, positions it as a proactive and reliable partner in an increasingly competitive logistics landscape.
Frank Schirrmeister, Chief Executive Officer
“With our services, we ensure the optimal handling of the entire supply chain and offer services for our clients with a focus on e-commerce, omnichannel distribution, classic logistics and transport solutions.”
